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After updating to the new version of Firefox, then the Adobe update, when I startup firefox again it says that adobe needs my premision to do something then the GetPlus + (R) crashes. Why?

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  • Last reply by rjohnson19

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I just updated to the new version of Firefox, then updated the Adobe flash as suggested by Firefox, but when ever I open Firefox again it says Adobe needs my permission to do something then it says that the GetPlus + (R) has crashed and apparently Adobe never fully updates. Is this a huge problem? If so how do I fix it??

Thanks

This happened

Every time Firefox opened

== I updated to the new Firefox, then updated the Adobe flash player as Firefox suggest.

I just updated to the new version of Firefox, then updated the Adobe flash as suggested by Firefox, but when ever I open Firefox again it says Adobe needs my permission to do something then it says that the GetPlus + (R) has crashed and apparently Adobe never fully updates. Is this a huge problem? If so how do I fix it?? Thanks == This happened == Every time Firefox opened == I updated to the new Firefox, then updated the Adobe flash player as Firefox suggest.

All Replies (4)

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Hi Charles, You can just download the direct installer for Flash.

That should get Flash working again (check that it is listed under Tools -> Add-ons -> Plugins)

See also Managing the Flash Plugin

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Well that worked, not getting the not working window anymore but (That should get Flash working again (check that it is listed under Tools -> Add-ons -> Plugins) no there.

That a problem??

Thanks for the answer btw!!

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Well Flash won't work if it isn't listed there.

Do YouTube and other Flash sites work?

If not, try running the uninstaller with Firefox closed: http://kb2.adobe.com/cps/141/tn_14157.html

Then re-run the installer.

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After the install of Flash, you need to Restart Firefox, then under Tools > Add-ons > Plugins, look for "Shockwave Flash".

Check versions of some of your plug-ins here: http://www.mozilla.com/en-US/plugincheck/