We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Every time I restart Firefox, pop up setting is turned off.

  • 1 cavab
  • 0 have this problem
  • 2 views
  • Last reply by cor-el

more options

Every time I start Firefox, the setting for pop ups is turned off. I do not have McAfee privacy. I use norton and have scanned for malware.

Every time I start Firefox, the setting for pop ups is turned off. I do not have McAfee privacy. I use norton and have scanned for malware.

All Replies (1)

more options

See http://kb.mozillazine.org/Preferences_not_saved

If you do not have user.js then try to rename or delete prefs.js in the Firefox Profile Folder