We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

bookmark error comes up when trying to save first time

more options

Bookmarks give an error message when trying to save the first time. After first time, then it saves correctly. I get this message. unload: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIObserverService.removeObserver]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://trustchecker/content/trustchecker.js :: anonymous :: line 955" data: no]

Bookmarks give an error message when trying to save the first time. After first time, then it saves correctly. I get this message. unload: [Exception... "Component returned failure code: 0x80004005 (NS_ERROR_FAILURE) [nsIObserverService.removeObserver]" nsresult: "0x80004005 (NS_ERROR_FAILURE)" location: "JS frame :: chrome://trustchecker/content/trustchecker.js :: anonymous :: line 955" data: no]

All Replies (1)

more options

That error message is from something called trustchecker or similar. You didn't bother to post your Troubleshooting Information as requested, so that's about as close to ID'ing that as I can guess.

Tools > Addons >> Extensions - look for that there and either check for an update for it or disable.