Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox doesn't display Amazon.ca website properly. Text is missing and some navigation button texts are screwy. Older version of FF worked well but each time I upgrade the same thing happens. Help!

  • 3 cavab
  • 30 have this problem
  • 6 views
  • Last reply by cor-el

Geesh
Geesh
more options

With each new version of Firefox, I run into the same issue with Amazon.ca (amazon.com works fine). For instance, on Amazon.COM the links for my account and help are stated as "Your Account | Help". On amazon.CA the links for my account and help are stated as "your-account_279 | topnav-help_1057".

When I log into my account on Amazon.COM I have a web page with text and buttons and links. all functioning. When I log into my account on Amazon.CA I get nothing except two orange buttons - "Your Orders" and "sell my stuff". everything else is blank.

This has happened with each upgrade of Firefox. It seems that Amazon.CA finally gets their coding right and FF comes out with a new version which then screws the website up. are you making your upgrades available to Amazon.CA?

And just so you know, The same thing happens on IE and Chrome.

With each new version of Firefox, I run into the same issue with Amazon.ca (amazon.com works fine). For instance, on Amazon.COM the links for my account and help are stated as "Your Account | Help". On amazon.CA the links for my account and help are stated as "your-account_279 | topnav-help_1057". When I log into my account on Amazon.COM I have a web page with text and buttons and links. all functioning. When I log into my account on Amazon.CA I get nothing except two orange buttons - "Your Orders" and "sell my stuff". everything else is blank. This has happened with each upgrade of Firefox. It seems that Amazon.CA finally gets their coding right and FF comes out with a new version which then screws the website up. are you making your upgrades available to Amazon.CA? And just so you know, The same thing happens on IE and Chrome.

All Replies (3)

Garywilk
Garywilk
more options

I don't know about the Canadian website, but my wife had a similar problem in the US. I Googled all kinds of stuff and never found an answer. I finally figured out: Tools/Page Info/Media. Near the bottom of the page is a check box for "Block Images from g-ecx.images-amazon.com". Once I unchecked that the page displayed properly. Probably something similar for the Canadian Amazon website as well as other sites that don't display properly. And yes, flame me all you like about the Glen Campbell Live product at the top...

Geesh
Geesh Question owner
more options

Thanks. I tried that but all it does is remove the graphics from the page. All the lettered links are still goofy. It does the same in Windows Explorer but works fine in Google Chrome. (see JPEG).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

See also Websites look wrong or appear differently than they should