Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Bookmarks and addons gone

  • 4 cavab
  • 29 have this problem
  • 2 views
  • Last reply by MiltNK

Shiatan
Shiatan
more options

Firefox update to 3.6.10 this morning, now all my bookmarks, add-ons and history are gone. I tried to restore a back up profile and the only one there is from right now.

Firefox update to 3.6.10 this morning, now all my bookmarks, add-ons and history are gone. I tried to restore a back up profile and the only one there is from right now.

All Replies (4)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Are you still using your original Firefox Profile Folder ?

See http://kb.mozillazine.org/Recovering_a_missing_profile

See also:

Shiatan
Shiatan Question owner
more options

seems like there might be more to it then firefox, the computer had rebooted to install a windows update, then when i opened firefox, it did an update too.

The windows update might be the problem causer, all my settings were reset, screensaver, power features, all of it. So, might not be limited to just firefox.

Shiatan
Shiatan Question owner
more options

Was from windows update, did a system restore to before the update, got everything back, something about the update reset all my windows user account info.

MiltNK
MiltNK
more options

I updated to Firefox 3.6.10 last night and have lost all my bookmarks and many addons. I have not performed a Windows update since one week ago, 9/15/2010, so I do not think that I can not blame Windows for this. Attempts to restore earlier bookmarks are unsuccessful.