Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Some websites say I need to upgrade my browser even though I already did.

  • 3 cavab
  • 76 have this problem
  • 2 views
  • Last reply by cor-el

HarinaPana
HarinaPana
more options

Hey,

I've downloaded the last version of Firefox like 5 times but some sites like Youtube, Myspace and Twitter keep telling me that I need to upgrade Firefox because my version is no longer supported. I also have the latests versions of Flash Player and Java. I've tried everything, uninstalling those three and installing them again. And if I use Google Chrome or even an older version of Internet Explorer everything seems right. This just happens while on Firefox. What's going on?

I'm asking this because I like to use Firefox and I don't want to have to migrate to Chrome.

Thank you,

Andrea.

Hey, I've downloaded the last version of Firefox like 5 times but some sites like Youtube, Myspace and Twitter keep telling me that I need to upgrade Firefox because my version is no longer supported. I also have the latests versions of Flash Player and Java. I've tried everything, uninstalling those three and installing them again. And if I use Google Chrome or even an older version of Internet Explorer everything seems right. This just happens while on Firefox. What's going on? I'm asking this because I like to use Firefox and I don't want to have to migrate to Chrome. Thank you, Andrea.

Chosen solution

Try resetting the user agent (identifies the browser version), yours is identifying itself as Firefox 2.0.0.17

For details of how to do that see How to reset the default user agent on Firefox. It gives details of a series of preferences that will need to be reset.

Read this answer in context 👍 1

All Replies (3)

TonyE
TonyE
  • Moderator
more options

Seçilmiş Həll

Try resetting the user agent (identifies the browser version), yours is identifying itself as Firefox 2.0.0.17

For details of how to do that see How to reset the default user agent on Firefox. It gives details of a series of preferences that will need to be reset.

HarinaPana
HarinaPana Question owner
more options

Thanks for your help, this solved my problem : )

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

In your case it was caused by the MEGAUPLOAD 2.0 toolbar, so if you still have that toolbar then keep an eye on the user agent after updating Firefox.