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Firefox will not uninstall and I've tried everything

  • 4 cavab
  • 56 have this problem
  • 9 views
  • Last reply by Wolf1959

slim291978
slim291978
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I downloaded firefox, and I am trying to uninstall it, and no box pops up saying that it is uninstalling. I have tried all the directions that this website has and none of them work. I have restarted my computer and it still will not uninstall. I'm starting to get sick of this quick and when I go to talk to tech support they tell they are closed. Not so great on customer service here and I need some answers and need them quick. I do not want firefox and wish to take it off and cannot. It has been nothing but trouble from day 1!

I downloaded firefox, and I am trying to uninstall it, and no box pops up saying that it is uninstalling. I have tried all the directions that this website has and none of them work. I have restarted my computer and it still will not uninstall. I'm starting to get sick of this quick and when I go to talk to tech support they tell they are closed. Not so great on customer service here and I need some answers and need them quick. I do not want firefox and wish to take it off and cannot. It has been nothing but trouble from day 1!

All Replies (4)

TonyE
TonyE
  • Moderator
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For details of how to manually uninstall it if the uninstaller does not work, see http://kb.mozillazine.org/Uninstalling_Firefox

slim291978
slim291978 Question owner
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I tried that website, and those directions didn't do anything either. The directions are the same thing I have already done.

TonyE
TonyE
  • Moderator
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It shows how to manually remove Firefox by deleting the files and folders that Firefox creates.

Wolf1959
Wolf1959
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I keep trying to uninstall Firefox in Windows 7 Home Premium 64-bit and I keep getting a "firefox must be closed" error message and Firefox isn't even RUNNING. It flat out will NOT allow me to uninstall this program! Firefox used to be a good browser, but this SUCKS! I'll just stick to Internet Explorer. At least I don't have the problem with this damned searchnu.com/406 browser hijacker popping up in IE!