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(Started yesterday) I cannot access contacts in Gmail using Firefox. Works fine in other browsers. Is there a fix?

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  • Last reply by pvberg

pvberg
pvberg
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All of sudden clicking Contacts in Gmail brings no response except the "loading" box display.

This just started out of the blue, I have not changed anything. Gmail works with all other browser (Opera, IE, and Chrome)

It also appears that "Setting" button will invoke the same response.

I have cleared the cache etc.

All of sudden clicking Contacts in Gmail brings no response except the "loading" box display. This just started out of the blue, I have not changed anything. Gmail works with all other browser (Opera, IE, and Chrome) It also appears that "Setting" button will invoke the same response. I have cleared the cache etc.

All Replies (2)

cor-el
cor-el
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  • Top 10 Contributor
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Did you clear the cookies as well?

  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems and Troubleshoot issues with plugins like Flash or Java to fix common Firefox problems

pvberg
pvberg Question owner
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Hello:

Thanks for the suggestions. I had already tried disable add-ons, but not safe mode. I tried safe mode and it made no difference. I am continuing to have the same problem.