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after Firefox updated itself to 3.6.12 I lost sound regarding all facebook applications

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  • 28 have this problem
  • 1 view
  • Last reply by nhmars

Revie
Revie
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after Firefox updated itself to 3.6.12 I lost sound regarding all facebook applications and videos. I have installed the latest flash and that doesn't solve the problem

after Firefox updated itself to 3.6.12 I lost sound regarding all facebook applications and videos. I have installed the latest flash and that doesn't solve the problem

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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Clear the Flash cookies and settings.

Flash Website Storage Settings panel:
http://www.macromedia.com/support/documentation/en/flashplayer/help/settings_manager07.html

See also Flash Local storage settings:
http://www.macromedia.com/support/documentation/en/flashplayer/help/help02.html

See What to do if Firefox won't play any sounds and Fix common audio and video issues

frankgivens
frankgivens
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After Firefox updated to 3.6.12, my homepage stated that I did not have the Flash Player installed. The latest player was installed, but I uninstalled and attempted to re-install. The installation process worked, but the Adobe Flash banner on their page does not Flash like when a proper install occurs. The Adobe DLM add on will not allow me to change options on Firefox Addon page. Now Flash content on homepage will not play, and I am forced to use IE to view content.

nhmars
nhmars
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My problem with 3.6.12 is that it is crashing whenever I try to open Word documents on certain webpages. Never happened with earlier versions. I have been on Live Chat but had to bail when it took over an hour. I also found out how to get a crash report so have that info and will get back on Live Chat when they are "open" again. So frustrating!