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Body fields not loading properly in Zimbra Webmail

  • 3 cavab
  • 10 have this problem
  • 1 view
  • Last reply by gerrok

saeaton
saeaton
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I am having an issue with Zimbra Webmail in Firefox 3.6.12. Any email body fields show the text unusually huge, where as the rest of the page and fields are normal. IE loads the site fine. I have tried resizing the text via tools -> options, view -> zoom, view -> zoom -> text only, as well as adjusted any font options in the preferences of the mail client. I have tried disabling all add-ons, with no change.

I also have a client with this exact problem. I am running XP Pro, she is running Vista. Both FF version 3.6.12.

I have a colleague who is running the same OS and version of FF as me, and she does not have this problem either. If she logs into our clients webmail, she can not duplicate the problem. I compared our troubleshooting information with no real differences.

I am having an issue with Zimbra Webmail in Firefox 3.6.12. Any email body fields show the text unusually huge, where as the rest of the page and fields are normal. IE loads the site fine. I have tried resizing the text via tools -> options, view -> zoom, view -> zoom -> text only, as well as adjusted any font options in the preferences of the mail client. I have tried disabling all add-ons, with no change. I also have a client with this exact problem. I am running XP Pro, she is running Vista. Both FF version 3.6.12. I have a colleague who is running the same OS and version of FF as me, and she does not have this problem either. If she logs into our clients webmail, she can not duplicate the problem. I compared our troubleshooting information with no real differences.

All Replies (3)

Smakodak
Smakodak
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I have the same or similar problem. The weird thing is, that when I access the site through ip address instead of a domain-name, the site looks normal.

saeaton
saeaton Question owner
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interesting. I have the *same* result. Entering in the IP address fixes the extra large text. Strange...

gerrok
gerrok
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I am also using a type of Zimbra email and cannot open the body of the emails with ff4. There have been no issues with previous firefox editions.

I would love to get some info on resolving this issu as i have to keep using the old edition if I want to open my emails.


Gerrok