I am no longer able to watch videos and cannot download Adobe Flash Player's newest version which Firefox says I need to do.
Every time I try to watch a video, whether it's at a news site, in an email, on YouTube or Facebook, anywhere at all, I get a screen telling me I need to download the new version of Adobe Flash Player. Yet each time it appears to download, I retry the video and get the same screen again. This is NOT an issue with Hewlett-Packard or Windows 7 because I just spent nearly FOUR HOURS with tech support and they have indicated that this problem is with Mozilla Firefox. They helped me uninstall and reinstall, and I still can't watch any videos.
All Replies (2)
1.Download the Flash setup file from here:
Adobe Flash - Plugin version.
Save it to your Desktop.
2. Close Firefox using File > Exit
then check the Task Manager > Processes tab to make sure firefox.exe is closed,
{XP: Ctrl+Alt+Del, Vista: Shift+Ctrl+ESC = Processes tab}
3. Then run the Flash setup file from your Desktop.
- On Vista and Windows 7 you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen).
See this:
http://vistasupport.mvps.org/run_as_administrator.htm
IE uses an ActiveX control to handle Flash objects. Firefox uses a different NPAPI plugin.
Your above posted list of installed plugins doesn't show the Flash plugin for Firefox. See Flash Plugin - Keep it up to date and troubleshoot problems and Install the Flash plugin to view videos, animations and games
You can use this manual download link:
You can visit the Adobe welcome and test page: http://www.adobe.com/software/flash/about/