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Cannot create new folders while firefox is open

  • 2 cavab
  • 2 have this problem
  • 1 view
  • Last reply by fryque

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While Firefox is open, I see a picture that I would like to save. I start the save and try to create a new folder. Windows only shows the word "New" where it should show 'Folder' or 'Shortcut' etc. So I cannot create a new folder while Firefox is open. This problem does not occur in other browsers or while Firefox is closed. I never had this problem with earlier versions of Firefox.

Addendum: I am going to remove Firefox for now. V 3.6 has been very troublesome for me. I can click to open Firefox, wait 5 seconds, then open IE, then open Chrome and still Firefox will be the last to open. Pages open much slower. If I could reinstall an earlier version of Firefox, I would consider that. For a month or two I am going to use Chrome, then try Firefox again.

While Firefox is open, I see a picture that I would like to save. I start the save and try to create a new folder. Windows only shows the word "New" where it should show 'Folder' or 'Shortcut' etc. So I cannot create a new folder while Firefox is open. This problem does not occur in other browsers or while Firefox is closed. I never had this problem with earlier versions of Firefox. Addendum: I am going to remove Firefox for now. V 3.6 has been very troublesome for me. I can click to open Firefox, wait 5 seconds, then open IE, then open Chrome and still Firefox will be the last to open. Pages open much slower. If I could reinstall an earlier version of Firefox, I would consider that. For a month or two I am going to use Chrome, then try Firefox again.

Modified by fryque

All Replies (2)

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Do you have that problem when running in the Firefox SafeMode?
http://support.mozilla.com/en-US/kb/Safe+Mode
Don't select anything right now, just use "Continue in SafeMode."

If not, see this:
http://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+theme...

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The problem occurs in safe mode also. I never change the default theme or extensions anyway. Note: As to going into safe mode, there is NO Mozilla or Firefox folder created in my program list. I used the command 'firefox -safe-mode' on the run line.