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I can't get rid of "RelavantKnowledge 1.3.328.4" (uninstall is greyed out)

Pothedrius
Pothedrius
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Can't uninstall Add-on Extension "RelavantKnowledge 1.3.328.4" 

I already  tried going into Safe-mode,

but uninstall button is still grayed out.

Do I have to uninstall firefox, and re-download - reinstall? Or is there a way to delete this mennace?

Can't uninstall Add-on Extension "RelavantKnowledge 1.3.328.4" I already tried going into Safe-mode, but uninstall button is still grayed out. Do I have to uninstall firefox, and re-download - reinstall? Or is there a way to delete this mennace?

All Replies (2)

TonyE
TonyE
  • Moderator
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This application is installed by an external installer, so it should be listed in the Windows control panel.

  1. In the Start menu on the task bar select Settings then Control Panel
  2. Under the Control Panel menu, select “Add/Remove Programs”
  3. Locate RelevantKnowledge in the list of software currently installed on your computer. Highlight RelevantKnowledge and then click onRemove
zeeshan1153
zeeshan1153
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RelevantKnowledge is not a malicious program. It's a research software installed with the user's permission. RelevantKnowledge is part of an online market research community with over 2 million members worldwide. By participating in periodic surveys, users can receive free select software sponsored by RelevantKnowledge. If a user decides to uninstall the program for any reason, they can do so through control panel. We provide instruction for uninstalling RelevantKnoweldge in the FAQ section of our website: http://www.relevantknowledge.com/faq.aspx. If you have any questions, feel free to contact us at https://www.relevantknowledge.com/supportform.aspx

Thank you,

Relevant Knowledge Support Team