Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My Firefox 3.6.13 does not support Youtube anymore. What can be done?

  • 1 cavab
  • 70 have this problem
  • 1 view
  • Last reply by cor-el

more options

Since yesterday, my firefox 3.6.13 does not load pages on Youtube. When I tried to load it on Internet Explorer, it displayed a message like "You’re using an outdated browser, which YouTube no longer supports. ..." (I assume it displayed the same message on Firefox, but I could not see it there). On the other hand, I dont think there's any newer Firefox than the one I have. So what can I do?

Thanks, Ovidiu

Since yesterday, my firefox 3.6.13 does not load pages on Youtube. When I tried to load it on Internet Explorer, it displayed a message like "You’re using an outdated browser, which YouTube no longer supports. ..." (I assume it displayed the same message on Firefox, but I could not see it there). On the other hand, I dont think there's any newer Firefox than the one I have. So what can I do? Thanks, Ovidiu

All Replies (1)

more options
  • "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
  • "Remove the Cookies" from sites that cause problems: Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

See Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems

See also http://kb.mozillazine.org/Error_loading_websites (Error_loading_some_websites)