Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My settings for exceptions to blocking pop-ups are not being saved from session to session.

  • 1 cavab
  • 2 have this problem
  • 1 view
  • Last reply by cor-el

more options

When I go to the "Exceptions" to enter another address, there are no addresses listed. However, I had previously entered 3-4.

When I go to the "Exceptions" to enter another address, there are no addresses listed. However, I had previously entered 3-4.

All Replies (1)

more options

Make sure that you do not use Delete browsing, search and download history on Firefox to clear the "Site Preferences"

Clearing "Site Preferences" clears all cookies, images, pop-up windows, software installation, and password exceptions.