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Real Player causes Firefox to freeze when Tools\ClearRecentHistory is attempted

  • 1 cavab
  • 4 have this problem
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  • Last reply by cor-el

tgar
tgar
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I downloaded and installed Real Player.

I then logged into Yahoo.com email, looked at mail, signed off, went to my home page (about:blank), and attempted "Tools\ClearRecentHistory."

The computer hung-up, and nothing worked. I could use Task Manager to end Firefox.

I tried removing Real Player and everything worked. I reinstalled Real Player and the same thing happened. Finally, I removed Real Player again.

I like the Tools\ClearRecentHistory function, and I do not want to upgrade Firefox because I understand this function is gone in the new version.

I downloaded and installed Real Player. I then logged into Yahoo.com email, looked at mail, signed off, went to my home page (about:blank), and attempted "Tools\ClearRecentHistory." The computer hung-up, and nothing worked. I could use Task Manager to end Firefox. I tried removing Real Player and everything worked. I reinstalled Real Player and the same thing happened. Finally, I removed Real Player again. I like the Tools\ClearRecentHistory function, and I do not want to upgrade Firefox because I understand this function is gone in the new version.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
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This may be a problem with the "RealPlayer Browser Record Plugin" extension (Tools > Add-ons > Extensions).

Be sure not to get confused with the RealPlayer plugin (Tools > Add-ons > Plugins) that plays media files.
The extension adds some extra features like saving media files.

You can disable/remove the RealPlayer Browser Record Plugin extension in the RealPlayer Preferences (RealPlayer: Tools > Preferences > Download & Recording)

See also Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems