Firefox opens websites, but I cannot perform some functions inside the sites (such as Amtrak scheduling, airline flight scheduling, ebay ask a question of seller, make Best Offer, etc..).
Not sure that this is a Firefox problem, but I noticed this after I updated to the 36 Version. I also have IE on my computer, only use it to access websites if I am having problems with connecting (to verify if the problem is Firefox or my Charter connection)... I now am unable to access IE. I have Windows XP.
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This issue can be caused by an extension or plugin that isn't working properly or is misconfigured.
Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem.
- Don't make any changes on the Safe mode start window.
See:
There are other things that need attention:
Your above posted system details show outdated plugin(s) with known security and stability risks that you should update.
- Shockwave Flash 10.1 r82
- Next Generation Java Plug-in 1.6.0_21 for Mozilla browsers
Update the Flash plugin to the latest version.
Update the Java plugin to the latest version.
- http://www.oracle.com/technetwork/java/javase/downloads/index.html (Java Platform: Download JRE)
Thank you! I updated the plugins, checked the themes, and then checked the extensions one by one. I found that DataMgr 1.0 for Firefox was not allowing me to perform functions inside at least some websites. So I am now operating without it (can't find an update for it, will this create a problem???). That took care of that part of my problem, I still cannot get IE to respond (halfway opens, hangs, and pronounces itself Done), but that may well be an entirely separate issue.
I appreciate your patience in guiding me through this... any advice you have on what to do with/about the DataMgr Extension would be welcomed, but at least for now I seem to have no problem operating without it.
I am unable to read my statement on Well Fargo online because after the last update the words and numbers are so small I have to print the statement to read it. This really "SUCK" and I have to do all my business on line at work now. I need to go back to the old version ! some one needs to call me at work, I seem to live there. 425-990-6180 Bellevue, Wa, Thank you, Chris
Reset the page zoom on pages that cause problems: View > Zoom > Reset (Ctrl+0 (zero); Cmd+0 on Mac)