Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

When I select "plugin check" for updates, I have received a "try again later" error message for the last three days.

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by Helper7677

rabbit8661
rabbit8661
more options

for the last few days, I've been experiencing long pauses or crashes while viewing a movie or clip using adobe flash. i've had no update requests for flash from auto updates. so my next thought was the flash plugin. however i'm not able to get the plugin updater to work. i get the error message listed above.

for the last few days, I've been experiencing long pauses or crashes while viewing a movie or clip using adobe flash. i've had no update requests for flash from auto updates. so my next thought was the flash plugin. however i'm not able to get the plugin updater to work. i get the error message listed above.

All Replies (1)

Helper7677
Helper7677
more options

2 links for Plugin Check. Both are working for me on my XP system with Firefox 3.6.13.

You must have JavaScript on (Tools > Contents, check "Enable JavaScript")

If you use NoScript, you must allow (or temporarily allow):


Other issues that need your attention

The information submitted with your question indicates that you have out of date plugins with known security and stability issues that should be updated. To see the plugins submitted with your question, click "More system details..." to the right of your original question post. You can also see your plugins from the Firefox menu, Tools > Add-ons > Plugins.

  • Adobe Shockwave for Director Netscape plug-in, version 11.5
  • Adobe PDF Plug-In For Firefox and Netscape "9.4.0"
  • Java Plug-in 1.6.0_07 for Netscape Navigator (DLL Helper)
    • Firefox 3.6+ requires at least version 1.6.0_10
    • 16 updates behind
    • You may want to remove the old version before installing the new version; link to removal instructions below
  1. Check your plugin versions: http://www.mozilla.com/en-US/plugincheck/
    • Note: plugin check page does not have information on all plugin versions
  2. Update Shockwave for Director
    • NOTE: this is not the same as Shockwave Flash; this installs the Shockwave Player.
    • Use Firefox to download and SAVE the installer to your hard drive from the link in the article below (Desktop is a good place so you can find it).
    • When the download is complete, exit Firefox (File > Exit)
    • locate and double-click in the installer you just downloaded, let the install complete.
    • Restart Firefox and check your plugins again.
    • Download link and more information: http://support.mozilla.com/en-US/kb/Using+the+Shockwave+plugin+with+Firefox
  3. Update Adobe Reader (PDF plugin):
    • From within your existing Adobe Reader (if you have it already installed):
      • Open the Adobe Reader program from your Programs list
      • Click Help > Check for Updates
      • Follow the prompts for updating
      • If this method works for you, skip the "Download complete installer" section below and proceed to "After the installation" below
    • Download complete installer (if you do NOT have Adobe Reader installed):
      • Use the links below to avoid getting the troublesome "getplus" Adobe Download Manager and other "extras" you may not want
      • Use Firefox to download and SAVE the installer to your hard drive from the appropriate link below
      • Click "Save to File"; save to your Desktop (so you can find it)
      • After download completes, close Firefox
      • Click the installer you just downloaded and allow the install to continue
        • Note: Vista and Win7 users may need to right-click the installer and choose "Run as Administrator"
      • Download link: ftp://ftp.adobe.com/pub/adobe/reader/
        • Choose your OS
        • Choose the latest #.x version (example 9.x, for version 9)
        • Choose the highest number version listed
          • NOTE: 10.x is the new Adobe Reader X (Windows and Mac only as of this posting)
        • Choose your language
        • Download the file, SAVE it to your hard drive, when complete, close Firefox, click on the installer you just downloaded and let it install.
        • Windows: choose the .exe file; Mac: choose the .dmg file
    • Using either of the links below will force you to install the "getPlus" Adobe Download Manager. Also be sure to uncheck the McAfee Scanner if you do not want the link forcibly installed on your desktop
    • After the installation, start Firefox and check your version again.
  4. Update the Java plugin to the latest version.