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Why do I keep getting an error "The new Java Plug-In requires a recent version of the Firefox Browser (Firefox 3 or later) I am using 3.6.13 and have the most up to date verison of Java according to their test site.

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  • Last reply by cor-el

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I was getting this error on an older windows xp pro machine and now it is appearing on a brand new windows 7 professional machine. I have confirmed the most up to date version of Java.

I was getting this error on an older windows xp pro machine and now it is appearing on a brand new windows 7 professional machine. I have confirmed the most up to date version of Java.

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Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).

  • Don't make any changes on the Safe mode start window.

You can also try "Reset all user preferences to Firefox defaults" on the Safe mode start window.