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In Firefox 3.6.13 on a PC running Windows XP Pro, I have suddenly been unable to open new tabs.

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  • Last reply by TonyE

rswoodward
rswoodward
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In Firefox 3.6.13 on a PC running Windows XP Pro, I have suddenly been unable to open new tabs. I have done a bunch of things such as opening in safe mode; when I do that, and reset everything, I can open new tabs. When I delete the ASK toolbar, and then close and reopen Firefox, I cannot open new tabs. The problem therefore appears to be associated with the ASK toolbar. Any suggestions (other than leaving the ASK toolbar open)?

In Firefox 3.6.13 on a PC running Windows XP Pro, I have suddenly been unable to open new tabs. I have done a bunch of things such as opening in safe mode; when I do that, and reset everything, I can open new tabs. When I delete the ASK toolbar, and then close and reopen Firefox, I cannot open new tabs. The problem therefore appears to be associated with the ASK toolbar. Any suggestions (other than leaving the ASK toolbar open)?

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TonyE
TonyE
  • Moderator
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The only solution is to uninstall the Ask toolbar. This is a known compatibility problem with the Ask toolbar and current versions of Firefox.