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Firefox will not open or create a new window if a link is clicked in Thunderbird or any other software

  • 1 cavab
  • 7 have this problem
  • 1 view
  • Last reply by nosake

BMW650
BMW650
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Hello, I'm using version 3.6.13 I'm on a Windows 7 platform

In Thunderbird or any other software that provides a hyperlink, clicking on the link will not activate Firefox if it's not running, or it won't open a new window if it is running.

I have disabled all addons, restarted, and it still doesn't work.

I have not installed any new devices, such as printers, for at least a year or more.

I use Avast for protection since I bought this PC I do have Spybot resident. I would provide a list of all my installed software, but I don't know how to get the list.


Thank you, Robert

Hello, I'm using version 3.6.13 I'm on a Windows 7 platform In Thunderbird or any other software that provides a hyperlink, clicking on the link will not activate Firefox if it's not running, or it won't open a new window if it is running. I have disabled all addons, restarted, and it still doesn't work. I have not installed any new devices, such as printers, for at least a year or more. I use Avast for protection since I bought this PC I do have Spybot resident. I would provide a list of all my installed software, but I don't know how to get the list. Thank you, Robert

All Replies (1)

nosake
nosake
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I'm using FF 4.1 and TB 3.1.10 and am having the same problem.