Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Cannot update to Vs. 3.6.15 freezes my PC every time, Windows says there is compatibility problem.

  • 4 cavab
  • 22 have this problem
  • 1 view
  • Last reply by Svetlana

more options

Firefox keeps telling me my vs. 3.5.17 is out of date and to update to 3.6.15, each time I attempt this it ends up freezing up my computer running Windows Vista. Checking for solutions, Windows says it is a compatibility issue. I have never had a problem updating FF previously.

Firefox keeps telling me my vs. 3.5.17 is out of date and to update to 3.6.15, each time I attempt this it ends up freezing up my computer running Windows Vista. Checking for solutions, Windows says it is a compatibility issue. I have never had a problem updating FF previously.

All Replies (4)

more options

Try to install Firefox using the steps at Installing Firefox, does that work?

more options

Same issue here, my firefox is all messed up. I went to update it and now I cant even load yahoo mail, google, ect.... it just crashes everytime.

Now it wants me to install this plugin-container from mozilla. I don't wanna unless I know for sure it wont make things worse.

more options

Wouldn't I have to delete my current version, to install Firefox as a new download as the link Installing Firefox suggest? I would be starting from scratch then? What about bookmarks?

more options

Make sure to not delete your profile folder which the re-installer doesn't do by default, then the settings/bookmarks/preferences will be saved.