Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

While I try to update my fire fox to the latest version I get the message: " The update to firefox 3.6.15 cannot be completed because i don't have the autority to get acces to certain parts of the program...." But I'm the manager of this computer?

  • 1 cavab
  • 5 have this problem
  • 1 view
  • Last reply by cor-el

more options

I'm running firefox on a Imac 3.06 Ghz intelcore 2 duo. recent version of firefox = 3.6.13 wanted version is the update 3.6.15.

The message that I get when i try to update is translated from dutch: " De bewerking kan niet worden voltooid, omdat u geen bevoegdheden hebt om toegang te krijgen tot sommige onderdelen."

I'm running firefox on a Imac 3.06 Ghz intelcore 2 duo. recent version of firefox = 3.6.13 wanted version is the update 3.6.15. The message that I get when i try to update is translated from dutch: " De bewerking kan niet worden voltooid, omdat u geen bevoegdheden hebt om toegang te krijgen tot sommige onderdelen."

All Replies (1)

more options
  • Download a new copy of the Firefox program: http://www.mozilla.com/firefox/all.html
  • Trash the current Firefox application to do a clean (re)install.
  • Install the new version that you have downloaded.

Your profile data is stored elsewhere in the Firefox Profile Folder, so you won't lose your bookmarks and other personal data.