Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Bookmarks do not work. Cannot restore. Cannot save.

  • 1 cavab
  • 12 have this problem
  • 20 views
  • Last reply by John99

more options

Windows 7 Firefox 3.6.16 Two upgrades ago I lost use of all bookmarking. I cannot save bookmarks. I cannot restore bookmarks.

Windows 7 Firefox 3.6.16 Two upgrades ago I lost use of all bookmarking. I cannot save bookmarks. I cannot restore bookmarks.

All Replies (1)

more options

Sorry you have had problems. Someone else may give a better answer but some quick comments

  • do not use the delete settings options when uninstalling firefox, it removes profile info from ALL installed versions including your bookmarks see this post

Modified by John99