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Can't change paper or draft print in Firefox

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When in Firefox, I click file/print and the dialogue box appears. I can't change the paper type from "photo" to plain paper as this selection is "grayed out". Also, I can't change over to "draft" as this selection is also "grayed out".

Thanks!

When in Firefox, I click file/print and the dialogue box appears. I can't change the paper type from "photo" to plain paper as this selection is "grayed out". Also, I can't change over to "draft" as this selection is also "grayed out". Thanks!

All Replies (2)

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I had the same problem. I fixed it by going into the "Page Setup" and changed the paper size from "US Letter - (Sheet feeder Borderless)" to to just "US Letter".

Hope that helps.

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Yes! That was my problem. Going to File > Page Setup and changing from 8.5"x11" Borderless to just 8.5"x11" solved my problem. Thank you very much!