Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

FF 4.0 deleted all my plugins and can't install new ones

  • 1 cavab
  • 1 has this problem
  • 4 views
  • Last reply by TonyE

Kyotek
Kyotek
more options

New instalation of FF 4.0 deleted ALL MY PLUGINS (!!) and now when i try to install them it goes forerver on 'installing' notification. I can't install any new ones.

New instalation of FF 4.0 deleted ALL MY PLUGINS (!!) and now when i try to install them it goes forerver on 'installing' notification. I can't install any new ones.

All Replies (1)

TonyE
TonyE
  • Moderator
more options

This can be caused if one of the files that stores details of installed extensions is corrupt.

  1. Open your profile folder, for details of how to find it see https://support.mozilla.com/kb/Profiles
  2. Close Firefox
  3. Delete the following files if they exist, extensions.cache, extensions.rdf, extensions.ini and extensions.sqlite
  4. Re-start Firefox, it will then rebuild the list on installed extensions