Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

how so i turn of firefox to install adobde flashplayer

  • 6 cavab
  • 7 have this problem
  • 1 view
  • Last reply by Helper7677

more options

to instal adode flash player it says i must first turn off firefox, i don't know how to do this and therefore cannot install adode flash player. i cannot find anyone who can tell me how to do this.

i would appreciate your help, sincerely, dooley worth

to instal adode flash player it says i must first turn off firefox, i don't know how to do this and therefore cannot install adode flash player. i cannot find anyone who can tell me how to do this. i would appreciate your help, sincerely, dooley worth

All Replies (6)

more options

In Firefox, in the File menu select Exit. You can then run the Flash installer.

more options

thanks, but where do you find this menu? when i use an icon i go directly to google and when i go into control panel i don't get a menu either, so where is it? thanks for you help, this is really frustrating.

more options

It is the menu bar at the top left of the Firefox window, where it shows File, Edit, View etc.

more options

hi tony: thanks for trying to help me but i have nofirefox window with a menu bar on my computer so no wonder i can't find it to turn it off. i have a google page instead. i went to a firefox page but found nothing like you describe. i can't believe this is so difficult but i appreciate your help. dooley

more options

See the attached image.

more options

"...i have nofirefox window with a menu bar on my computer so no wonder i can't find it to turn it off..."

If the Menu Bar is not being displayed, follow the instructions below.

Menu Bar (File, Edit, View, History, Bookmarks, Tools, Help)
Firefox 3.6.x versions allow the user to hide the Menu Bar.

  • Tap the ALT key or the F10 key, Menu Bar will display, click View, click Toolbars, click Menu Bar to place a check mark next to it, OR
  • Press and hold the ALT key while pressing the letters VTM on your keyboard, then release the ALT key
  • See: http://support.mozilla.com/en-US/kb/Menu+bar+is+missing

If you are in Full Screen Mode (no Menu Bar and no toolbars), tap the F11 key once to return to normal viewing mode:




You need to update the following:

  • Shockwave Flash 10.1 r102
  1. Check your plugin versions on either of the following links':
  2. Update the Flash plugin to the latest version.
    • Download and SAVE to your Desktop so you can find the installer later
    • If you do not have the current version, click on the "Player Download Center" link on the "Download and information" or "Download Manual installers" below
    • After download is complete, exit Firefox
    • Click on the installer you just downloaded and install
      • Windows 7 and Vista: may need to right-click the installer and choose "Run as Administrator"
    • Start Firefox and check your version again or test the installation by going back to the download link below
    • Download and information: http://www.adobe.com/software/flash/about/
      • Use Firefox to go to the above site to update the Firefox plugin (will also install plugin for most other browsers; except IE)
      • Use IE to go to the above site to update the IE ActiveX
    • Download Manual installers.

Modified by Helper7677