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Firefox 4 won't run on my pc. Had 3.6 no prob. How to get 3.6 back

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  • 5 have this problem
  • 2 views
  • Last reply by Xircal

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I have upgraded to 4 but it just shows tool bar and blank page and will not open any bookmarks. I had no problem with 3.6 and want that version back.

I have upgraded to 4 but it just shows tool bar and blank page and will not open any bookmarks. I had no problem with 3.6 and want that version back.

All Replies (1)

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Sorry to hear about your problem.

  • Then go to Add/Remove Programs, scroll down to Mozilla Firefox and remove it, choosing to keep your bookmarks, customizations etc., (don't checkmark the box).
  • Then reboot and delete the folder called Mozilla Firefox at this location: C:\Program Files\Mozilla Firefox
  • Finally run the installation file you downloaded.