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I have just upgraded to Firefox4 and have been told to 're-install the toolbar' how do we do that? we have windows xp

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  • Last reply by cor-el

debbbieshum
debbbieshum
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I upgraded to the latest cop of Firefox and have got this message...

Firefox is not able to show the Toolbar. Please re-install the Toolbar...

we run Window XP

I upgraded to the latest cop of Firefox and have got this message... Firefox is not able to show the Toolbar. Please re-install the Toolbar... we run Window XP

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cor-el
cor-el
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This issue can be caused by an extension that isn't working properly.

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")