Mozilla VPN is currently experiencing an outage. Our team is actively working to resolve the issue. Please check the status page for real-time updates. Thank you for your patience.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

My "Clear recent history" option under tools is greyed out. How do I make it active so I can clear my cache?

  • 2 cavab
  • 3 have this problem
  • 1 view
  • Last reply by ahulbert

more options

"Clear recent history is always greyed out under tools (as is Stop private browsing".) How do I make them active?

"Clear recent history is always greyed out under tools (as is Stop private browsing".) How do I make them active?

All Replies (2)

more options

You might be in "permanent" private browsing mode. This article has lots of information on how to manage this mode: Private Browsing | How to | Firefox Help. One thing you might look at quickly is

Tools > Options > Privacy

If you see a check in the box for Permanent Private Browsing Mode, clear (uncheck) it.

more options

Thanks very much. This worked. My Permanent Private Browsing Mode box was checked.