Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

my mozilla stopped working on some web sites it wont allow me to view game posts and app posts on facebook why all the sudden would it just stop working

  • 3 cavab
  • 6 have this problem
  • 1 view
  • Last reply by Xircal

more options

Can this have something to do with my adobe flash player but I was under the understanding that google chrome uses the flash player also and Im not having any problems with it just my mozilla.

Can this have something to do with my adobe flash player but I was under the understanding that google chrome uses the flash player also and Im not having any problems with it just my mozilla.

All Replies (3)

more options

Try running Firefox in Diagnose Firefox issues using Troubleshoot Mode. If it functions properly in that configuration, then one of your add-ons is the culprit.

more options

I disabled everything and its still doing the same thing I can surf the web but say for example i try and read a inbox message on facebook it just doesnt do anything just a white box. Its weird i even tried to uninstall mozilla, and my adobe flash and reinstall them and its still acting the same I may just have to give up and use one of the other crappy search engines thanks for the help I appreciate it.

more options

Try creating a new Profile. See Profiles - Where Firefox stores your bookmarks, passwords and other user data.

If that works, you can recover your bookmarks, passwords etc., and move them to the new profile. See Profile Manager - Create, remove or switch Firefox profiles