Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

When I try to view my webmail in yahoo.com on Firefox, I get a "Bad Request" message on the tab and no mail.

  • 3 cavab
  • 44 have this problem
  • 8 views
  • Last reply by cor-el

whorton5
whorton5
more options

Yahoo Mail works fine in Safari, but when I try to click on my Yahoo Mail from the web in Firefox, I get a blank tab with the message "Bad Request" on the tab.

Yahoo Mail works fine in Safari, but when I try to click on my Yahoo Mail from the web in Firefox, I get a blank tab with the message "Bad Request" on the tab.

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Firefox > Preferences > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove the Cookies" from sites causing problems:

  • Firefox > Preferences > Privacy > Cookies: "Show Cookies"
whorton5
whorton5 Question owner
more options

It works when I dug into and deleted the Yahoo.com cookie. Why did that work? Thanks. Hope it stays fixed

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome

This issue is usually caused by corrupted cookies that the server doesn't understand and clearing the cookies from the affected website usually works to fix it. In severe cases it may be necessary to delete the cookies.sqlite file that stores the cookies.