Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

when i click on a web link in an email, i receive a "general failure" message reading "an error occured in sending the command to the application". this has only started since my upgrade to 5.0

  • 1 cavab
  • 12 have this problem
  • 12 views
  • Last reply by jack42

timcox
timcox
more options

i have an HP Pavilion with Windows 7, Outlook 2007 and Firefox 5.0. since my upgrade to 5.0, i receive the following error message when clicking on a url in an email. message reads:

General failure. The URL was: [here it repeats the URL]. An error occurred in sending the command to the application.

what is the cause? what can be done to correct?

thanks in advance.

i have an HP Pavilion with Windows 7, Outlook 2007 and Firefox 5.0. since my upgrade to 5.0, i receive the following error message when clicking on a url in an email. message reads: General failure. The URL was: [here it repeats the URL]. An error occurred in sending the command to the application. what is the cause? what can be done to correct? thanks in advance.

All Replies (1)

jack42
jack42
more options

I have the same problem after updating to 6.0.2 on Win 7 Pro SP1. Did not have any problems prior to upgrade to 6.0.2. (setting IE as default browser - yuk - allows links to be clicked with no problem)