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I cannot load https://svrs.cbp.dhs.gov/ and have cleared caches, and disabled ipv6 etc.. Adding www prefix causes it to take longer before giving up.

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  • Last reply by danmapes

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I have windows 7, and I.E. 9, and Firefox 5. I cannot load https://svrs.cbp.dhs.gov/ with either. If I prefix with www it takes Firefox longer to give up.

This also happened with I.E. 9, was related to add ons. I disabled all of them and the site loads. However this did not work with Firefox and it remains a problem. I have disabled ipv6, cleared caches, and at this point given up. 

Regards Dan Mapes

I have windows 7, and I.E. 9, and Firefox 5. I cannot load https://svrs.cbp.dhs.gov/ with either. If I prefix with www it takes Firefox longer to give up. This also happened with I.E. 9, was related to add ons. I disabled all of them and the site loads. However this did not work with Firefox and it remains a problem. I have disabled ipv6, cleared caches, and at this point given up. Regards Dan Mapes

All Replies (2)

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Do you have a problem with other secure sites?


Check the date and time in the clock on your computer: (double) click the clock icon on the Windows Taskbar.

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Not at all. This is the one site that remains a problem. All others behave very well.