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Firefox doesn't save my passwords

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  • 4 have this problem
  • 8 views
  • Last reply by 2bfree911

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Firefox is not saving usernames and passwords since I updated my system to Windows 7. I tried it in safe mode and it still doesn't work. I have uninstalled and reinstalled the program with no luck. Definitely a bug in the program. Does Windows 7 have a blocker or AVG that would cause this?

Firefox is not saving usernames and passwords since I updated my system to Windows 7. I tried it in safe mode and it still doesn't work. I have uninstalled and reinstalled the program with no luck. Definitely a bug in the program. Does Windows 7 have a blocker or AVG that would cause this?

All Replies (2)

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Do you mean names and passwords in the Password Manager or do you mean that you are no longer logged on to (remembered by) websites after closing and restarting Firefox? There is a difference between remembering the name and password in the Password Manager and a "remember me" check box on a web page. The latter usually involves the creation of a special "remember me" cookie that is stored on your computer and that is send to the server. If that "remember me" cookie is removed or gets corrupted or is not send to the server then the server won't remember you and you need to sign in once again.


Websites remembering you and automatically log you in is stored in a cookie.

  • Create an allow cookie exception (Tools > Options > Privacy > Cookies: Exceptions) to keep such a cookie, especially for secure websites and if cookies expire when Firefox is closed.

Make sure that you do not run Firefox in Private Browsing mode.

Clearing "Site Preferences" clears all exceptions for cookies, images, pop-up windows, software installation, and passwords.

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The password manager doesn't ask me if I want to save the username and password. I understand the "remember me" feature on websites but that is not what I'm referring to in my question. For some reason the Password Manager is not functioning. I will make sure that the Private Browsing is not selected and I will be careful with the "Clear recent History" button. Thanks for your reply...any more insights would be appreciated.