Important Notice: We're experiencing email notification issues. If you've posted a question in the community forums recently, please check your profile manually for responses while we're working to fix this.

On Monday the 3rd of March, around 5pm UTC (9am PT) users may experience a brief period of downtime while one of our underlying services is under maintenance.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox will not work with norton security suite... when is the fix going to be available?

more options

since upgrading to firefox 5.0 I have not been able to use norton security suite.... I was told that it would be upgraded to work in a couple months.... It has been more that that... Are you ever going to have a fix for this????

since upgrading to firefox 5.0 I have not been able to use norton security suite.... I was told that it would be upgraded to work in a couple months.... It has been more that that... Are you ever going to have a fix for this????

All Replies (2)

more options

Try using this extension to force compatibility. https://addons.mozilla.org/en-US/firefox/addon/add-on-compatibility-reporter/

Check and tell if its working.

more options

Firefox 5.0 was released 4 weeks ago tomorrow, not a "couple of months ago".

I have heard that Norton released an update patch for Firefox 5.0 on Tuesday 06-21 when Firefox 5.0 was released. (versus taking their normal six to eight weeks) Some Norton users have reported that the toolbar may not work if the Norton patch was installed before Firefox 5.0, instead if after Firefox 5.0 was already installed.

http://community.norton.com/t5/Norton-Internet-Security-Norton/Update-Available-Firefox-5-0-Compatibility-Release-for-Norton/td-p/478160

http://community.norton.com/t5/Norton-Internet-Security-Norton/Norton-Toolbar-for-Firefox-5/td-p/475704/page/16