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when installing Yahoo messeger I get Error msg network errorwas encountered

  • 2 cavab
  • 228 have this problem
  • 1 view
  • Last reply by cl3hjr

tmayhollo
tmayhollo
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I am trying to update my yahoo messenger and it wont let me it comes up with an error that says a network error was encountered then ask if I want to Retry or cancel. I hit Retry and it goes back to that MSG Please help Thank You Tammy Holloway

I am trying to update my yahoo messenger and it wont let me it comes up with an error that says a network error was encountered then ask if I want to Retry or cancel. I hit Retry and it goes back to that MSG Please help Thank You Tammy Holloway

All Replies (2)

sctl
sctl
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Update Firefox then check to see that your plug-ins are up-to-date: 

  https://www.mozilla.org/en-US/plugincheck/

Also test your Flash player on Adobe's website and confirm the version (please check using each browser, if you have, say, IE & Firefox installed) 

   http://www.adobe.com/software/flash/about/

Check also that your add-ons are up-to-date, from Firefox's menu bar: 

     Tools > Add-ons

See also the help articles Websites show a spinning wheel and never finish loading and Websites don't load - troubleshoot and fix error messages

cl3hjr
cl3hjr
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I found out that during the installation process you have to choose the bullet/option that states something about the add-on (I believe it is the second bullet you can choose) that will install Messenger.