Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Re: v.3.6.10; I could not open a new tab either using the icon at the Navigation Bar, or the "new tab" at the end of the tab strip; how can I correct this?

  • 2 cavab
  • 4 have this problem
  • 2 views
  • Last reply by apo1201

more options

Doing a right-click on a topic and opening it in a new bar is NOT a problem; a new tab with the new topic opens swiftly.

The problem is when I intend to copy/paste a URL to a new tab: I can not open a new tab to do this - I need to content myself using the existing tab, to paste the URL, OR open a new window to paste the URL.

This has not been the case in my decade(?) of use of Firefox. This is the first time this thing happened.

HELP please. Thank you very much. junReyes Philippines

Doing a right-click on a topic and opening it in a new bar is NOT a problem; a new tab with the new topic opens swiftly. The problem is when I intend to copy/paste a URL to a new tab: '''I can not open a new tab to do this''' - I need to content myself using the existing tab, to paste the URL, '''OR''' open a new window to paste the URL. This has not been the case in my decade(?) of use of Firefox. This is the first time this thing happened. HELP please. Thank you very much. junReyes Philippines

Chosen solution

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbFF/3.12.2.16749

See:

Read this answer in context 👍 1

All Replies (2)

more options

Seçilmiş Həll

This issue can be caused by the Ask.com toolbar (Tools > Add-ons > Extensions)

Your system details show that toolbar in the user agent as AskTbFF/3.12.2.16749

See:

more options

@cor-el Thanks for the help... I've actually resolved the problem as suggested by our good friend Google... and suggested a similar suggestion as yours, AND IT WORKED! Via the Safe Mode, I activated "Reset toolbars and controls"; re-started Firefox >>>> DONE! ^_^m