Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF 6.0 not opening a window from existing page. Typekit kit editor for example.

  • 2 cavab
  • 1 has this problem
  • 1 view
  • Last reply by jimdavis46

more options

If I am on a page such a typekit.com and click on a link to open an additional window, such as the kit editor in typekit, a blank window opens, but the page never loads. Happens on any page with a link to open a new window.

If I am on a page such a typekit.com and click on a link to open an additional window, such as the kit editor in typekit, a blank window opens, but the page never loads. Happens on any page with a link to open a new window.

All Replies (2)

more options

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

If it does work in Safe-mode then disable all extensions and then try to find which is causing it by enabling one at a time until the problem reappears.

  • Use "Disable all add-ons" on the Safe mode start window to disable all extensions.
  • Close and restart Firefox after each change via "File > Exit" (Mac: "Firefox > Quit"; Linux: "File > Quit")

In Firefox 4+ you can use one of these to start in Safe mode:

  • Help > Restart with Add-ons Disabled
  • Hold down the Shift key while double clicking the Firefox desktop shortcut (Windows)

more options

The problem was caused by Firebug 1.8. I removed Firebug 1.8 and tried 1.9 alpha but still had the same problem.

Do you know if there is a version of Firebug that works with Firefox 6.0?