Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Told file not found when I try to open my yahoo mail or other sites

  • 4 cavab
  • 1 has this problem
  • 1 view
  • Last reply by cml2011

more options

page says File not found: the path you are trying to access is either incorrect or inaccessible - verify the path. This happens when I want to open yahoo mail, msn mail, or any other site.

Sometimes site page will be shown in address bar but page is blank and have to 'refresh' page.

I do not like the new Firefox, can I go back to previous??

page says File not found: the path you are trying to access is either incorrect or inaccessible - verify the path. This happens when I want to open yahoo mail, msn mail, or any other site. Sometimes site page will be shown in address bar but page is blank and have to 'refresh' page. I do not like the new Firefox, can I go back to previous??

Chosen solution

Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.

Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.

Read this answer in context 👍 0

All Replies (4)

more options

Clear the cache and the cookies from sites that cause problems.

"Clear the Cache":

  • Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"

"Remove Cookies" from sites causing problems:

  • Tools > Options > Privacy > Cookies: "Show Cookies"

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

more options

when I click on the 'Firefox' button left top corner I see nothing that says tools - where do I find tools? There is an options but only has to do with toolbar.

more options

Seçilmiş Həll

Press F10 or tap the Alt key to bring up the "Menu Bar" temporarily if the Menu Bar is hidden.

Use "Firefox > Options" instead of "Tools > Options" if the menu bar is hidden.

more options

THANK YOU - I appreciate your time to help me. This is so much easier than having to close Firefox and use CC Cleaner to do it - and then having to sign back in to yahoo mail.

I do try to do CC Cleaner & the registry fixer at least twice a week and do the deep defrag once a week. I always private browse in IE and empty everything there when I'm finished using that. I used to 'private' in Firefox always, but found I had a hard time with yahoo mail when I started using that account again.

Thanks again......