Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

FF windows goes blank white and freezes if I click a link in another application when Print Preview is open in FF (Win 7 64-bit)

  • 1 cavab
  • 1 has this problem
  • 3 views
  • Last reply by Hasan

more options

Possible bug: FF dumps my session if I try to open an external link without closing print preview view. I had left the Print Preview screen open in FF after printing a web page, and I clicked a web link in another application, which would have normally opened in a new tab in FF. However, only the Print Preview window was displayed and when I clicked "Close", the FF window when all white. Back/backspace wouldn't work and I had to close FF and start a new session. I tested this a few times and it happens every time. I didn't think to test whether this happens in Safe Mode.

Possible bug: FF dumps my session if I try to open an external link without closing print preview view. I had left the Print Preview screen open in FF after printing a web page, and I clicked a web link in another application, which would have normally opened in a new tab in FF. However, only the Print Preview window was displayed and when I clicked "Close", the FF window when all white. Back/backspace wouldn't work and I had to close FF and start a new session. I tested this a few times and it happens every time. I didn't think to test whether this happens in Safe Mode.

All Replies (1)

more options

Troubleshooting extensions and themes

Check and tell if its working.