Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

firefox opens to google page but cannot connect. I already tried downloading new firefox...worked for 3 days then nothing again

  • 3 cavab
  • 3 have this problem
  • 2 views
  • Last reply by finitarry

more options

My computer will open internet explorer but not firefox, a browser I have used almost exclusively on this machine for several years. I ran my Macafee, disposed of some undesireable cookies and still nothing from Firefox. I deleted the firefox and reinstalled the latest edition of Firefox, keeping my old settings and bookmarks. It worked great for a week and then the same problem has reawakened. When I click the Firefox icon, my Google search page opens, but will not connect and I get this message:

"Unable to connect to the server at www.google.com"

Same message appears no matter what I try to connect. Internet Explorer works fine

Installed this version on August 7th and it stipped working yesterday. Last websites I visited were county offices, searching for records, if that helps

My computer will open internet explorer but not firefox, a browser I have used almost exclusively on this machine for several years. I ran my Macafee, disposed of some undesireable cookies and still nothing from Firefox. I deleted the firefox and reinstalled the latest edition of Firefox, keeping my old settings and bookmarks. It worked great for a week and then the same problem has reawakened. When I click the Firefox icon, my Google search page opens, but will not connect and I get this message: "Unable to connect to the server at www.google.com" Same message appears no matter what I try to connect. Internet Explorer works fine Installed this version on August 7th and it stipped working yesterday. Last websites I visited were county offices, searching for records, if that helps

Chosen solution

Try checking your firewall rules. See this page: http://kb.mozillazine.org/Firewalls

Read this answer in context 👍 0

All Replies (3)

more options

Seçilmiş Həll

Try checking your firewall rules. See this page: http://kb.mozillazine.org/Firewalls

more options

Thank you so much. I check my Macafee browser protection and sure enough, Firefox was blocked. Weird, because it worked for several days. Could I somehow be inadvertently blocking it?

more options

I do not know about McAfee, but some firewalls will block an application after it is updated.