Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Əgər kömək lazımdırsa lütfən yeni sual verin.

Firefox 6 Linux - Sync encountered an error while syncing: Unknown error.

  • 4 cavab
  • 38 have this problem
  • 13 views
  • Last reply by j0sh1130

frankhovin
frankhovin
more options

Linux (Ubuntu 11.04). Firefox 6. The syncing doesn't work anymore. This message is displayed at the bottom all the time:

"Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action."

Retrying doesn't help.

Linux (Ubuntu 11.04). Firefox 6. The syncing doesn't work anymore. This message is displayed at the bottom all the time: "Sync encountered an error while syncing: Unknown error. Sync will automatically retry this action." Retrying doesn't help.

All Replies (4)

yehoudin
yehoudin
more options

i have the same problem: win7 / FF6 and macosx10.6 / FF6

however sometimes bookmarks were synced.

ttornqvist
ttornqvist
more options

Same problem. Windows 7 (64bit) and FF 6

bweissman
bweissman
more options

Googling for this error message shows this problem has been around for years!

I have yet to find any solutions in the links which Google turns up; how can that be after all this time?

It sure would be nice if the message were more specific than "Unknown error."

I have 3 devices synced. All are running on my home LAN.

  • A Win7 machine running FF 6.0.1
  • A WinXP machine running FF 6.0.1
  • An iPhone 3G running FF Home

Only the Win7 machine has this problem. The other 2 devices are fine. Color me perplexed.

Modified by bweissman

j0sh1130
j0sh1130
more options

I had some luck doing the following - Go to https://account.services.mozilla.com/ and login using your sync info. Find the link to Clear Cache data and clear your sync cache (first time failed, then worked). Then do a manual sync to get back in sync. Seems to have cleared up my issue for the time being.