Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Amazon remembers my old email address on firefox, but not on Safari or aol. I tried clearing cache but it did not work. Amazon only has a record of my current (accurate)email address. Help?

  • 1 cavab
  • 2 have this problem
  • 3 views
  • Last reply by Hasan

more options

I think I gave you all the details. When I go onto the Amazon site via Firefox, the "my e-mail" under sign in is auto filled with my old email address. When I go on through Safari or aol, my current, correct email address is auto filled in. I tried clearing my entire cache, browsing history, site preferences, etc. on Firefox, but the old email is still auto filled. Amazon has no record of the old email other than that it is a closed account. They say they have changed it on their end (and Safari and aol bear this out). Can you help please?

I think I gave you all the details. When I go onto the Amazon site via Firefox, the "my e-mail" under sign in is auto filled with my old email address. When I go on through Safari or aol, my current, correct email address is auto filled in. I tried clearing my entire cache, browsing history, site preferences, etc. on Firefox, but the old email is still auto filled. Amazon has no record of the old email other than that it is a closed account. They say they have changed it on their end (and Safari and aol bear this out). Can you help please?

All Replies (1)

more options

Modified by Hasan