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Firefox 7 crashes (on startup) when running on Win7 as standard user.

  • 7 cavab
  • 17 have this problem
  • 7 views
  • Last reply by Oxylatium

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Was running 6.02 OK on win7-32 bit (Enterprise). AutoUpgrade occurred to 7.0 The new version crashes on startup when running as a standard user on Win7. It runs OK if right-click and 'Run as Administrator' and admin credentials are supplied. Disabled all plugins and problem continues to occur.

Was running 6.02 OK on win7-32 bit (Enterprise). AutoUpgrade occurred to 7.0 The new version crashes on startup when running as a standard user on Win7. It runs OK if right-click and 'Run as Administrator' and admin credentials are supplied. Disabled all plugins and problem continues to occur.

All Replies (7)

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Firefox Crashes

Check and tell if its working.

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Thanks for the reply. It appears to be a bug with 7 conflicting with Oracle ESSO (Enterprise Single Sign On) - aka Passlogix V-GO aka IBM Tivoli Access manager which are all really the same underlying code.

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So is Firefox working now ??

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No.. can't disable the password manager for users, Still working to find a way to disable the Tivoli code injection until there is a fix for Firefox. Users who get 7.0 stop working

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Here's a workaround for users using Oracle ESSO version 11.1.1.5.0 on win7. The workaround removes the startup of the v-GO helper object for mozilla. Note that this also means no SSO support for FireFox.

1st - on installation of ESSO - try turning off the Mozilla helper (custom install). A registry fix will also work (Try at your own risk and backup before editing the registry.) YMMV for this workaround and other versions/flavors of SSO/Tivoli/v-GO and Windows.

Key is [HKEY_LOCAL_MACHINE\SOFTWARE\Passlogix\Extensions\AccessManager\StartupApps]

Remove the line starting "MozHOPath"

Restart v-GO SSO or reboot

Modified by MikeBY

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Get help fixing this Crash

There's a Bug under discussion regarding this problem.

Modified by Hasan

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Fix form Oracle (ESSO-LM 11.1.1.5.1), see https://bugzilla.mozilla.org/show_bug.cgi?id=680927#c58