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Suddenly, system produces a "microsoft image writer," freezes, then crashes when I try to print from a web page. This is new, just past week or so.

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  • Last reply by Hasan

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For the past week or two, when I desire to print from a web page or email and hit the "print" command, instead of my printer name the printer window displays 'microsoft document image writer." Then it asks me to save (in which case it appears in my documents) or print to file. Then, if it works, it produces a window with an image of the page. And once or twice, I can then print. But usually, it produces a blank screen, an endless hourglass, a "not responding" message, and then the blue screen of death.

For the past week or two, when I desire to print from a web page or email and hit the "print" command, instead of my printer name the printer window displays 'microsoft document image writer." Then it asks me to save (in which case it appears in my documents) or print to file. Then, if it works, it produces a window with an image of the page. And once or twice, I can then print. But usually, it produces a blank screen, an endless hourglass, a "not responding" message, and then the blue screen of death.

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-> Problems printing web pages

-> [Firefox hangs]]

Check and tell if its working.