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I uninstalled Aurora and when I started FF 7 my profile had been deleted. I was under the impression that profiles were stored in a seperate location but when I go to it there is only a fresh "default" profile. Is there any way to recover my profile?

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  • 2 have this problem
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  • Last reply by cor-el

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To find my profile I used Help>Troubleshooting Information>Open Containing Folder. That is where I found only a new default folder.

I also run Nightly but I don't use separate profiles for each build.

Right before uninstalling Aurora through Remove Programs, I launched the FF profile manager and created a new blank profile and gave it a name. I left my default profile named "default". The profile manager did say "launch Aurora" at the bottom right instead of firefox. I was under the impression that FF7, Nightly and Aurora all use the same profile data so I don't see how it is relevant but maybe it is.

I tried using Piriforms Recuva program to restore the deleted folder and I wasn't successful but there is a default folder listed with a different code than my current blank one. I'm pretty sure that is my old profile.

'''To find my profile I used Help>Troubleshooting Information>Open Containing Folder. That is where I found only a new default folder. I also run Nightly but I don't use separate profiles for each build. Right before uninstalling Aurora through Remove Programs, I launched the FF profile manager and created a new blank profile and gave it a name. I left my default profile named "default". The profile manager did say "launch Aurora" at the bottom right instead of firefox. I was under the impression that FF7, Nightly and Aurora all use the same profile data so I don't see how it is relevant but maybe it is. I tried using Piriforms Recuva program to restore the deleted folder and I wasn't successful but there is a default folder listed with a different code than my current blank one. I'm pretty sure that is my old profile.'''

All Replies (3)

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Start Firefox's Profile Manager and see if you can select the other one http://support.mozilla.com/en-US/kb/Basic%20Troubleshooting#w_8-make-a-new-profile

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I tried that. When I start the profile manager there is only the default and no other, but it is blank.

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If you have chosen to remove personal data while uninstalling Aurora then all Firefox profiles have been removed and your data is lost.

You can try to recover that data with a program like Recuva.