Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

How do I stop an rpc-html download whenever I sign on to Comcast?

  • 2 cavab
  • 9 have this problem
  • 1 view
  • Last reply by barbken67

more options

When I log on or return to my home page, a download appears: file:///C:/DOCUME~1/Kenneth/LOCALS~1/Temp/rpc.html. How do I stop this download. It appears to be a list of movies from Comcast. They tell me it is a browser problem not theirs. Sent me to Norton Tech Support and they were of no help.

When I log on or return to my home page, a download appears: file:///C:/DOCUME~1/Kenneth/LOCALS~1/Temp/rpc.html. How do I stop this download. It appears to be a list of movies from Comcast. They tell me it is a browser problem not theirs. Sent me to Norton Tech Support and they were of no help.

All Replies (2)

more options
more options

Been there, done that. They say they are working on it.