Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Flash plugin does not work in 7.0.1

  • 13 cavab
  • 116 have this problem
  • 1 view
  • Last reply by koltin

more options

I recently was prompted to update my Flash player and did so. Afterwards, Flash no longer worked. I get an error message saying "The Adobe Flash plugin has crashed. No report available." Reloading the page over and over, it never works. Does not work on any website I try with Flash.

OSX 10.7.2 Firefox 7.0.1 Using whatever is the most up to date version of Flash right now (can't figure out the version number).

I tried uninstalling Flash and re-installing, didn't help. Disabled all add-ons, restarting, no go. Tried restarting the entire system, still no go.

Works perfectly fine in Safari.

I recently was prompted to update my Flash player and did so. Afterwards, Flash no longer worked. I get an error message saying "The Adobe Flash plugin has crashed. No report available." Reloading the page over and over, it never works. Does not work on any website I try with Flash. OSX 10.7.2 Firefox 7.0.1 Using whatever is the most up to date version of Flash right now (can't figure out the version number). I tried uninstalling Flash and re-installing, didn't help. Disabled all add-ons, restarting, no go. Tried restarting the entire system, still no go. Works perfectly fine in Safari.

All Replies (13)

more options

Looks like tons of people have this issue but nobody has a clue why...

more options

What happens if you try to bypass the plugin container in Firefox for Flash in about:config?

dom.ipc.plugins.enabled.i386.flash player.plugin - try setting to false

more options

Tried that, restarted Firefox, went to Flash site and still get "Adobe Flash plugin has crashed. No report available."

Number of people with this issue is still climbing, seems to be quite the pervasive issue!

more options

Even if a suggested solution like "change your about:config settings" works, the real issue is this: it's a bug in Firefox that needs to be fixed. I run a website for my job in which I need to place a Flash slideshow, and even if I learn some arcane trick to get my slideshow to work for me, what about my userbase who used Firefox?

I'm using Firefox 7.0.1 on a Windows 7 system with the latest Flash plugin, currently 11.0.1.152. I am attempting to use slideshows created with Visual Slideshow 1.6. They work using other browsers such as Internet Explorer, but not with Firefox. I hope this bug can be fixed soon. Thanks.

more options

try Tools > Options > Advanced > General > (turn off) Use hardware acceleration when available

more options

Tried it: no joy.

Even if it did work, it's not a complete solution as it would still require me to clutter up my page with instructions for other Firefox users to do the same thing. The only real solution will be if Firefox programmers figure out a bug fix and fix it.

more options

Try

Try Support KB articles with the following Google search:

site:mozilla.com inurl:kb intitle:flash inurl:en-US -inurl:compare -intitle:history
more options

None of the solutions provided have done anything thus far. Getting Flash to work seems like a pretty big deal, why is this not yet resolved?

Modified by sccr410

more options

Has anyone figured this problem out yet? I've tried all the fixes mentioned here with no luck!

more options

Good morning, I confirm a big problem of firefox 7.01 or beta version 8 of firefox with flash player 10 or 11. The buttons of the most part of animations or the readers flash do not work any more or very badly. Onmouseover, effects don't work too or badly. I try version 3 to 6 of firefox and animation flash work normaly. In Internet explorer it's work too.

i try Tools > Options > Advanced > General > (turn off) Use hardware acceleration when available  but it's don't work too.
I think this problem is linked to some graphics cards (My PC :  windows seven 64 bits and ati radeon hd 5450) because if i put parameter of my graphic card  on 16 bits instead of 32 bits , it's work with firefox 7.01 or firefox 8 beta

Modified by ce2f

more options

What's happening with this issue, Flash worked for me until I updated to 7.01 then I keep getting messages that my Flash needs to be updated and when I do update to the latest version of Flash, I get the same message. I am running Windows 7 Ultimate 64 bit and Flash works fine in IE but not in Firefox 7.01 Video Card Manufacturer : Nvidia Model : NVIDIA GeForce 7300 SE/7200 GS Bus Type : PCI-Express Processor : GeForce 7300 SE/7200 GS Converter : Integrated RAMDAC Refresh Rate (min/max) : 56/75 Hz

I have tried starting Firefox in safe mode as some have suggested and that does not fix the problem. Help

more options

Flash creates most problems, But people here have provided The information was very easy I want to Say you Thanks to My http://www.alasifpackages.com/ Printing Company

more options

solution:

  • uninstall flash player 11.3
  • install the 11.2

Note: set "Notify me when updates are available" (for flash not install automatically 11.3 again)

full instructions: http://support.mozilla.org/en-US/kb/flash-113-crashes

^_^