Firefox crashes
When I click on firefox, the window does not even open, and just comes up with a crash report - I've uninstalled and installed firefox already, and it still does it.
All Replies (1)
Your crashreport is:
https://crash-stats.mozilla.com/report/index/bp-44f7d1e1-22da-4f51-9fc1-2d57f2111018
Firefox 7.0.1 Crash Report [@ nsAString_internal::Assign(nsAString_internal const&) ]
NEW Crash in nsAString_internal::Assign mainly close to startup, with a random .dll filename in stack (malware-related)
This crash can be caused by malware as indicated by the Related Bugs. Reason:
strange dll in stackframe #2 and #3
In question 877925 a user has reported as succesfull removal by using this free Kaspersky tool:
http://support.kaspersky.com/faq/?qid=208283363
You can also do a malware check with some malware scanning programs.
You need to scan with all programs because each program detects different malware.
Make sure that you update each program to get the latest version of their databases before doing a scan.
- http://www.malwarebytes.org/mbam.php - Malwarebytes' Anti-Malware
- http://www.superantispyware.com/ - SuperAntispyware
- http://www.microsoft.com/windows/products/winfamily/defender/default.mspx - Windows Defender: Home Page
- http://www.safer-networking.org/en/index.html - Spybot Search & Destroy
- http://www.lavasoft.com/products/ad_aware_free.php - Ad-Aware Free
See also:
"Spyware on Windows": http://kb.mozillazine.org/Popups_not_blocked
Please report back to this forum if you have any information that may be helpfull to other users.